ISOFA Road Tax Renewal and Personal Financing Application Privacy and Personal Data Protection Policy

Introduction

At ISOFA, we value the privacy and security of our customers' personal data. This policy outlines our approach to the collection, use, and protection of personal data when our customers utilize our services for road tax renewal and personal financing applications. We are committed to complying with applicable data protection laws and regulations and strive to maintain the highest standards of data privacy and security.

Collection of Personal Data :

• When using our road tax and insurance renewal services, we collect personal data necessary for processing and completing the transactions.
• The personal data collected may include full name, contact information, department, statutory body/GLC, district/state, office number, email, vehicle details, and insurance policy information.
• We only collect personal data that is relevant and necessary to provide the requested services.

From Other Sources:

• In some cases, we may collect personal data from other sources such as insurance providers or government agencies to verify and update the information provided by the user.
• We ensure that any personal data obtained from third-party sources is done in compliance with applicable data protection laws.

Personal Data about Referral Partners:

• If you participate in our referral program, we may collect personal data about referral partners to track and reward referral activities.
• The personal data collected may include name, contact information, and referral activity details.

Sensitive Personal Data:

We do not collect or store sensitive personal data such as race, ethnicity, religion, health information, or biometric data unless required by applicable laws or with your explicit consent.

Providing Services and Features:

• We use the personal data collected to provide road tax and insurance renewal services and related features.
• Your personal data may be shared with customer services, insurance providers, government agencies, and other relevant parties to facilitate the renewal process.

Safety and Security:

We implement appropriate security measures to protect your personal data against unauthorized access, loss, or alteration.

However, it is important to note that no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Customer Support:

• We may use your personal data to provide customer support, address inquiries, and resolve issues related to road tax and insurance renewal services.
• Personal data shared with our customer support team will be handled confidentially and in accordance with applicable data protection laws.

Legal Purposes:

• We may use and disclose your personal data as required by applicable laws, regulations, or legal processes.
• We may also disclose personal data to protect our rights, privacy, safety, or property, or to enforce our terms and conditions.

Disclosure of Personal Data:

• We do not sell, trade, or rent your personal data to third parties for marketing purposes.
• We may share your personal data with trusted third-party service providers who assist us in delivering the road tax and insurance renewal services.
• We ensure that such third-party service providers are bound by appropriate confidentiality and data protection obligations.

Please note that this policy provides a general overview of our practices regarding the collection, use, and disclosure of personal data in relation to road tax and insurance renewal services.

Consent and Data Retention

By using our services for road tax and insurance renewal or applying for a personal financing, you consent to the collection, use, and disclosure of your personal data as described in this policy. We will retain your personal data for as long as necessary to fulfill the purposes outlined herein or as required by law.

Data Security and Sharing

• We implement appropriate technical and organizational measures to safeguard personal data against unauthorized access, loss, or alteration. We restrict access to personal data to authorized personnel only and ensure that they are bound by confidentiality obligations.
• We may share your personal data with third parties, such as government authorities, financial institutions, or insurance providers, as required for the provision of services, legal obligations, or with your consent.

Changes to the Policy

We may update this policy from time to time to reflect changes in our data handling practices or legal requirements. The updated policy will be made available on our website, and we encourage you to review it periodically.

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By using our services for road tax and insurance renewal or applying for a personal financing, you acknowledge that you have read, understood, and agreed to the terms of this policy.